Title: What is the STO Express number? Summary of hot topics and hot content on the entire network in the past 10 days
Recently, STO Express, as one of the mainstream logistics service providers in China, has become the focus of users' attention with its customer service phone number and waybill inquiry method. The following is a structured compilation of hot topics and hot content across the Internet in the past 10 days, including practical information and data summary.
1. Official contact information of STO Express

| Service type | telephone number | Service time |
|---|---|---|
| National customer service hotline | 95543 | 24 hours |
| Complaints and suggestions hotline | 0571-8212-2222 | 8:00-20:00 |
| International Express Consulting | 4008-900-111 | 9:00-18:00 |
2. Hot topics related to express delivery in the past 10 days
| Ranking | Topic keywords | Search volume (10,000) | Main platform |
|---|---|---|---|
| 1 | Express delivery delay compensation standards | 245.6 | Weibo/Douyin |
| 2 | STO Express outlet inquiry | 189.3 | Baidu/WeChat |
| 3 | Logistics exception solutions | 156.8 | Zhihu/Xiaohongshu |
| 4 | Express packaging recycling policy | 132.1 | Station B/Kuaishou |
3. Answers to users’ high-frequency questions
1.How to check the STO express tracking number?
Enter the 12-digit waybill number through the official website (www.sto.cn), or click "Check Express" on the WeChat public account "STO Express".
2.What should I do if the express delivery shows receipt but has not been received?
It is recommended to contact the delivery person first (the mobile phone number is shown in the logistics details), or call 95543 for verification.
3.Recent instructions on logistics timeliness in some areas:
Affected by extreme weather, some outlets in North and South China may experience delays of 1-2 days.
4. Tracking industry hot events
| date | event | Scope of influence |
|---|---|---|
| June 15 | STO launches "green packaging" plan | 2000+ outlets nationwide |
| June 18 | The single-day peak of 618 sales exceeded 45 million items | E-commerce cooperation platform |
| June 20 | AI intelligent sorting system upgrade completed | East China core hub |
5. Practical suggestions
1. During peak periods, you can make an appointment for pickup through the APP in advance to save waiting time;
2. It is recommended to choose the insured service for valuable items, the rate is only 0.3%;
3. Follow the official Douyin account of "STO Express" to get the latest coupons.
If you need further assistance, we recommend calling directly95543Customer service hotline, provide the last four digits of the waybill number to quickly transfer to manual service. The current average wait time to connect is 32 seconds (data as of June 25).
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