What should I do if I forget to return my bank card? Analysis of hot topics across the Internet for 10 days
Recently, there has been widespread discussion about the issue of bank cards forgotten in ATM machines but not returned. The following is a collection of solutions and data analysis compiled from hot spots across the entire network in the past 10 days to help users avoid financial losses.
1. Review of popular events

| Date | event | Amount involved |
|---|---|---|
| 2024-03-05 | A man in Zhejiang forgot to return his card and was robbed of 20,000 yuan. | 20,000 yuan |
| 2024-03-08 | Guangzhou Bank launches ATM automatic card swallowing reminder function | Technology upgrade |
| 2024-03-12 | The central bank releases a report on bank card fraud data for the first quarter | 120 million involved |
2. Emergency handling steps
1.Freeze account immediately: Via mobile banking or calling the customer service hotline (see the table below for contact information of each bank)
2.Return to ATM branch: 90% of banks will automatically swallow the card after 30 seconds of no operation.
3.Alarm filing: If fraud is discovered, the police must be called within 24 hours.
| Bank name | Customer service phone number | Card retention period |
|---|---|---|
| ICBC | 95588 | 7 working days |
| China Construction Bank | 95533 | 3 working days |
| Agricultural Bank of China | 95599 | 5 working days |
| Bank of China | 95566 | 10 working days |
3. New Trends in Technical Protection
1.Biometric ATM: China Merchants Bank and other banks are piloting fingerprint + face recognition withdrawals
2.Intelligent reminder system: Some ATMs have added voice reminder and SMS notification functions
3.Cardless withdrawal: The usage rate of booking withdrawal codes through mobile APP increased by 35% year-on-year
4. User behavior data analysis
| Forgotten scene | Proportion | High incidence period |
|---|---|---|
| Failure to pick up the card after withdrawing money | 68% | 18:00-20:00 |
| Forgot after checking balance | 22% | lunch break |
| Transfer operation interrupted | 10% | weekday morning |
5. Key points for legal rights protection
1.burden of proof: The bank needs to provide monitoring evidence of the operation process
2.Compensation standard: According to the "Electronic Banking Business Management Measures", up to full compensation can be obtained
3.Timeliness requirements: Claims for fraudulent claims must be submitted within 72 hours after the transaction occurs
6. Expert advice
Financial security expert Professor Wang pointed out: "It is recommended that users enable real-time SMS notifications of account changes and set a single-day cash withdrawal limit. The latest data shows that users who take protective measures can reduce their capital loss rate by 92%."
Through the above structured data and solutions, we hope to help users effectively deal with the problem of forgotten bank cards. Remember: staying calm and acting quickly is the key to minimizing losses!
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